Evo stucked at store + Don't let me evolve and evoed card with the requirements
Product: EA SPORTS FC 24
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? Bturv
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 13/03/2024
What time did you see the bug? (HH:MM AM/PM) 12:30
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? So, I evolved "Growth Support" Fresneda from Sporting. Then, this month a new evolution called "Down the Right Side" was added, and my evolved Fresneda met all the requirements. When I tried to apply it, however, it stated that I already had an evolved version of that card and couldn't allow me to evolve it further. Consequently, I discarded the card and retrieved it via the web app. Now, I have the card in my unassigned items, but it won't let me add it to the club because it's considered a duplicate card.
What happens when the bug occurs? Initially, when attempting to evolve the card, it indicated that I already possessed an evolved version of it. Subsequently, after discarding and then recovering it, it now identifies the card as a duplicate, which it is not.
What should be happening instead? If I don't possess another version of that evolved card and I fulfill all the requirements to evolve it, I should be able to proceed with the evolution. Furthermore, if I don't have another copy of the same card, I should be able to retrieve it to my club after discarding it.
So, I evolved "Growth Support" Fresneda from Sporting. Then, this month a new evolution called "Down the Right Side" was added, and my evolved Fresneda met all the requirements. When I tried to apply it, however, it stated that I already had an evolved version of that card and couldn't allow me to evolve it further. Consequently, I discarded the card and retrieved it via the web app. Now, I have the card in my unassigned items, but it won't let me add it to the club because it's considered a duplicate card.
