Frequently i lose my connection with servers in ea fc 24

@kevnthekng 

We're not aware of any server issues currently so we should go through some troubleshooting. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!

I am also having issues with my connectivity. Poor PING causing the game to glitch and drop occasionally. Attached is the heath report you asking another member to run. I have 800mbps through Xfinity. My PS5 is on wifi about 20 feet from the router. Playing FC 24 Ultimate Team. Already tried fixing it with Xfinity but they said it isn’t an issue on their end. 

Hello, @fuzynutzin-it 

The wireless connection is most likely the issue. Can you switch to a wire or is your router too far away?

It’s close by but in a different room. It doesn’t feel like a few sheets of sheetrock, some 2x4’s, and a fridge should interfere with a modern gaming system and expensive internet reliably communicating. I can be on my phone in the backyard making wifi calls. I’m on a PS5, it should be able to have strong connection. 
I can stream videos etc no problem, just when I play it lags. Just doesn’t seem right. Feels like as technology gets more fancy it gets more unreliable too. Sigh. 

@fuzynutzin-it 

That will make a difference. A few sheets of sheetrock, 2x4s and a fridge aren't the only things in the way. There most likely is a fair amount of wiring. Interference can also come from other devices. If you could try using a wire as a test, this will help narrow down whether or not this is a wireless issue.

I aslso have the issue of getting booted out of both the menus and the games. I did the Connection Quality Report and the screenshot is provided. I dont understand the issue. 

@maxdreifeldt02 

Can you get a screenshot of the match history as well? That is on the left side of the Connection  Quality Report screen where it says Match History.

Ok, i tried everything but i get lost connection all the time, cant get in to the ultimate team, it said that i lost connection to the servers... my connectio works great, dont have any issues on other games, only this ****...  Check the attachment

hi