Forum Discussion
49 Replies
Same happen to me..😭
Im using Xbox..after put verification code..then click continue button...the screen still no action at all..like hang..ea plz fix this..
- EA_Hux2 years ago
Community Manager
Hello @tigermalaya13 @wannawan86 ,
Can you close the game and try again ?Additionally, you can try a different method to receive the code. Here is an article How to turn on EA Login Verification to help you.
If you are still experiencing the issue, could you share a screenshot of the error ?
Already close the game so many times..try again but the problem still exists... click the continue button but nothing happen...so sad unable to play ultimate team again.. hope ea team solved this issue as soon possible..
A few days ago I was asked to verify my identity on ea fc24 (old version of the game) I wasn’t receiving my code through email so I did it through phone then I actually received it but when I put the code into the game and press continue nothing happens, it shows me pressing continue but nothing comes from this just the same screen with my code, I have spoke to live help chat form ea a few times and all the steps they have given me haven’t fixed it as I think it’s an internal game issue not a data issue with my console. Anybody get the same issue or can help ?
I have this problem too, do you still have this ?
- EA_Aljo2 years ago
Community Manager
Hi there, @bigchopper205
Try using the D pad on your controller to select the continue button. Let me know if that helps or not. Thanks!
- @EA_Aljo doesn’t allow me to do that can only use the mouse thing
- EA_Aljo2 years ago
Community Manager
Try verifying your account online instead. Go to profile.ea.com and log out, then log back in and see if asks you to verify.
- @EA_Aljo verified it many times online to log in just as though the button on the game isn’t being processed.
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