Product: EA SPORTS FC 24Platform:PCPlease specify your platform model. Steam - PCAMD or Nvidia Model Number Nvidia RTX 3060Enter RAM memory size in GB 16What is your Gamertag/PSN ID/Switch ID? YShy1337Which mode has this happened in? Ultimate Team™Which part of the mode? RivalsCan you tell us the date (MM/DD/YYYY) that you saw the bug? 09.22.2023What time did you see the bug? (HH:MM AM/PM) 7:30 AMWhat is your time zone? EAT - GMT + 3:00How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? I just installed the game, want to play before my work and every time I launch the game it crashes on the moment while video start to play.What happens when the bug occurs? Game crashWhat should be happening instead? Game menu should exist, cause i wanna play I just installed the game, want to play before my work and every time I launch the game it crashes on the moment while video start to play.

@EA_Pulsar Not Work Still Crash Its Need Update Fix IT Soon Today I Pay For Early Acces

Product: EA SPORTS FC 24Platform:PCPlease specify your platform model. EA app - PCAMD or Nvidia Model Number NVIDIA GeForce GTX 1650 SUPEREnter RAM memory size in GB 16 GBWhat is your Gamertag/PSN ID/Switch ID? den046Which mode has this happened in? Ultimate Team™Which part of the mode? RivalsCan you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2023What time did you see the bug? (HH:MM AM/PM) 11:39 AMWhat is your time zone? BST - GMT + 6:00How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? 1) Open Ea APP 2)RUN EA FC 3) Click apply for settingsWhat happens when the bug occurs? The Game crashedWhat should be happening instead? The game should continue after the videoProduct: EA SPORTS FC 24Platform:PCPlease specify your platform model. EA app - PCAMD or Nvidia Model Number NVIDIA GeForce GTX 1650 SUPEREnter RAM memory size in GB 16 GBWhat is your Gamertag/PSN ID/Switch ID? den046Which mode has this happened in? Ultimate Team™Which part of the mode? RivalsCan you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2023What time did you see the bug? (HH:MM AM/PM) 11:39 AMWhat is your time zone? BST - GMT + 6:00How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? 1) Open Ea APP 2)RUN EA FC 3) Click apply for settingsWhat happens when the bug occurs? The Game crashedWhat should be happening instead? The game should continue after the videoGood afternoon everyone, the game crashes when loading the first video.

EA HELP!! 99% PC users cant play! we cant join servers, cant watch 1st video. game crashed

Game Crash | EA Forums

19 Replies

FreezyXD
2 years ago
Same problem
den0462
2 years ago
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1650 SUPER
Enter RAM memory size in GB 16 GB
What is your Gamertag/PSN ID/Switch ID? den046
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2023
What time did you see the bug? (HH:MM AM/PM) 11:39 AM
What is your time zone? BST - GMT + 6:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1) Open Ea APP 2)RUN EA FC 3) Click apply for settings
What happens when the bug occurs? The Game crashed
What should be happening instead? The game should continue after the video
‌
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1650 SUPER
Enter RAM memory size in GB 16 GB
What is your Gamertag/PSN ID/Switch ID? den046
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2023
What time did you see the bug? (HH:MM AM/PM) 11:39 AM
What is your time zone? BST - GMT + 6:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1) Open Ea APP 2)RUN EA FC 3) Click apply for settings
What happens when the bug occurs? The Game crashed
What should be happening instead? The game should continue after the video
‌
Good afternoon everyone, the game crashes when loading the first video.
DxDiag.txt137 KB
PLas_Minas
2 years ago
I have the same problem.
ScoobinoiD
2 years ago
EA HELP!! 99% PC users cant play! we cant join servers, cant watch 1st video. game crashed
DmytrykUKRR
2 years ago
@yshy1337 exaclty this! It`s inbelievble! they literally humilate us!
BoliXov
2 years ago
The same problem, the supporting team asked me to wait for the bug to be fixed
That is so sad(
EA_Pulsar
Community Manager
2 years ago
If you are encountering any crashes while playing the PC version of EA SPORTS FC™ 24, we kindly request your assistance in providing us with some additional details. LINK HERE This will greatly assist us in investigating the issue.

I'd also like to share some steps that helped some of our players.

1. Open the EA App.
2. Go offline within the app.
3. Start the game and select "Play offline."
4. Attempt to login to Ultimate Team and note that an internet connection is required.
5. Return to the EA App.
6. Go online within the app.
7. Try to connect to Ultimate Team again.
oatsoce
2 years ago
This didn't work. I've submitted what you have linked as well.
aladin19985
2 years ago
@EA_Pulsar Not Work Still Crash Its Need Update Fix IT Soon Today I Pay For Early Acces
Awpkozak99
2 years ago
The same problem bro