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BanditgreyWolf's avatar
BanditgreyWolf
2 years ago
Solved

Hi , i cant log into the companion app or the the web app

Hi i cant log on the companion app or web app its telling me EA Account server unavailable ‘ there was a problem connecting to the ea account server ive tried my friend account and it work perfectly...
technical issues
  • EA_LeonSK's avatar
    EA_LeonSK
    2 years ago

    Hey all,

    We got confirmation from our Team that the issue is now fixed. 

    We want to thank you all for the examples provided and your patience.

    LeonSK

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago
Hey @Alhsani911,

Are you getting any error messages? If so, what do they say?

What platform do you play on, by the way?
Freekyeight's avatar
Freekyeight
2 years ago
@EA_QueenBee still not fixed while using the webapp, adding the pre-order popup is probably part of the issue because it was working fine before that

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