Forum Discussion

BanditgreyWolf's avatar
BanditgreyWolf
12 months ago
Solved

Hi , i cant log into the companion app or the the web app

Hi i cant log on the companion app or web app its telling me EA Account server unavailable ‘ there was a problem connecting to the ea account server ive tried my friend account and it work perfectly...
technical issues
  • EA_LeonSK's avatar
    EA_LeonSK
    12 months ago

    Hey all,

    We got confirmation from our Team that the issue is now fixed. 

    We want to thank you all for the examples provided and your patience.

    LeonSK

lllIIlMadridLou's avatar
lllIIlMadridLou
12 months ago

I really don’t see how I can be transfer banned… I didn’t get a notice to my email and I don't have anything on my infractions or ban history on my account? 

wouldn't I get a notice? 

lllIIlMadridLou's avatar
lllIIlMadridLou
12 months ago

More update… new chat specialist said I’m not banned many have this issue on a global level but only effecting some accounts 

  • schrididdy's avatar
    schrididdy
    12 months ago

    So frustrating. Thanks for the update. Hope they get it fixed for us all soon! 

    • lllIIlMadridLou's avatar
      lllIIlMadridLou
      12 months ago

      Yeah they said they would hav it working soon… the chat specialist said their app wasn’t working  either 

      • lllIIlMadridLou's avatar
        lllIIlMadridLou
        12 months ago

        Hello EA??? Issue is still present after 24 hours + - cannot log into web app or companion app but the Xbox counsel is fine. 

        let’s go 

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