Forum Discussion

1 year ago

Solved

Hi , i cant log into the companion app or the the web app

Hi i cant log on the companion app or web app its telling me EA Account server unavailable ‘ there was a problem connecting to the ea account server ive tried my friend account and it work perfectly...

technical issues

EA_LeonSK
1 year ago
Hey all,

We got confirmation from our Team that the issue is now fixed.

We want to thank you all for the examples provided and your patience.

LeonSK

lllIIlMadridLou

1 year ago

When is this issue going to be resolved? This has been going on since 930pm PST for me… no web or companion app access (server connectivity issue) but works on Xbox …

this is going on 1.5 days now… almost 36 hours… with no even formal recognition of the issue. Also, chat has been turned off as an option on EA help to discuss this with an agent.

lllIIlMadridLou

1 year ago

I just was able to log into the companion app!!!!

lllIIlMadridLou
1 year ago
However I still cannot open packs without getting logged out lol
lfcjohn618
Rising Traveler
1 year ago
Still not able to login web app.