Forum Discussion

1 year ago

Solved

Hi , i cant log into the companion app or the the web app

Hi i cant log on the companion app or web app its telling me EA Account server unavailable ‘ there was a problem connecting to the ea account server ive tried my friend account and it work perfectly...

technical issues

EA_LeonSK
1 year ago
Hey all,

We got confirmation from our Team that the issue is now fixed.

We want to thank you all for the examples provided and your patience.

LeonSK

Benji317

1 year ago

@charlesman10eas i can’t log into the companion app at all

charlesman10eas

1 year ago

@Benji317It’s quite frustrating. I can’t on either the companion or web app with my main account.

Update

I went in to FUT on main account on my Xbox and came out again. That seems to have sorted it out from the sense that I can get onto the companion app with my main account. It maybe worth going onto your console and logging and logging out on FUT.

It still kicks me out after opening a pack though

IonutR
1 year ago
it seems that the companion application no longer gives an error and logs you out when you open packages, but now you simply cannot connect at all. very well done, EA! a big GG for solving an error that persisted for more than 2 days.
- Calluumm
  Seasoned Novice
  1 year ago
  nope still happening for me
lfcjohn618
Rising Traveler
1 year ago
@charlesman10eas Tried (login xbox then logout of UT) but still cannot login web app or ios app
- charlesman10eas
  1 year ago
  @lfcjohn618 Ah ok. I am not sure what else you can do, other than waiting for EA to sort it out.
  - CZfaNatiK
    1 year ago
    We will wait until new FC to sort it out…