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BanditgreyWolf's avatar
BanditgreyWolf
1 year ago
Solved

Hi , i cant log into the companion app or the the web app

Hi i cant log on the companion app or web app its telling me EA Account server unavailable ‘ there was a problem connecting to the ea account server ive tried my friend account and it work perfectly...
technical issues
  • EA_LeonSK's avatar
    EA_LeonSK
    1 year ago

    Hey all,

    We got confirmation from our Team that the issue is now fixed. 

    We want to thank you all for the examples provided and your patience.

    LeonSK

charlesman10eas's avatar
charlesman10eas
1 year ago

@Benji317It’s quite frustrating. I can’t on either the companion or web app with my main account.

Update

I went in to FUT on main account on my Xbox and came out again. That seems to have sorted it out from the sense that I can get onto the companion app with my main account. It maybe worth going onto your console and logging and logging out on FUT. 

It still kicks me out after opening a pack though 

lfcjohn618's avatar
lfcjohn618
Rising Traveler
1 year ago
@charlesman10eas Tried (login xbox then logout of UT) but still cannot login web app or ios app
  • charlesman10eas's avatar
    charlesman10eas
    1 year ago
    @lfcjohn618 Ah ok. I am not sure what else you can do, other than waiting for EA to sort it out.
    • CZfaNatiK's avatar
      CZfaNatiK
      1 year ago

      We will wait until new FC to sort it out… 

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