I dont receive my Prime gaming pack
Anything
Forum Discussion
8 Replies
EA_QueenBeeCommunity Manager
Yes, its linked
- EA_QueenBee@ManosSucias92,
I realize that I completely forgot to share the link. Oops. Sorry, can you sign in here and check that your Amazon is linked?
https://myaccount.ea.com/cp-ui/connectaccounts/index Done!! Thanks
Hello @EA_QueenBee
I, too, haven't received my Prime Rewards even though it is marked as claimed on the Prime Gaming page and my accounts are already linked- EA_QueenBeeHey @FayDimoune,
If your account is linked but you don't have the rewards, then I recommend reaching out to our live support team via the following link:
https://help.ea.com/en/help-home/
They can take a look at this for you. Hopefully they can find out what the issue is and help you fix it. 🙂 - @EA_QueenBee I do not have the option for chatting with an agent. I have only the Help Article as option.
- EA_QueenBee@FayDimoune,
Try selecting different problem categories. A contact option should pop up for you if you keep trying different ones.
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