our servers are on the bench right now

got the same on friday, after i removed the player hegerberg from my squad it was working again and i could find games.

@EA_Aljo Can confirm I logged in successfully this morning. Ps I didn’t have herberger in my team so it wasn’t that. If I could be kept in the loop on what happened and how I’ve missed out on a week’s worth or gameplay. 

@xFrOsTiiEx 

My connection started working again as well without me doing anything. I have no idea what the issue was, and I also didn't have the player on my team. I hope it doesn't happen again; I don't know how I could seek technical support from an EA employee other than this forum.

@EA_Aljo 

I appreciate your availability in helping us in this case. I hope to contact you again if serious issues like this occur. 

@EA_Aljo   unlike others mine is still not working, I'm hoping the fix/update you mentioned fixes it as haven't been able to play since Monday.

I'm glad to hear you're all able to play again. Thanks for the update.

@prestidge 

Are you getting the same error saying our servers are on the bench?

@EA_Aljo   yes, I'm still getting the same error. 

Hey,

I am also getting this same error!

I am also facing the same error!

This issue is still being investigated. When we have some news, it should be announced on our official channels.

@EA_Aljo this error has re occurred for me. I was playing fine yday and today and have now just tried and getting the error again ☹️

@EA_Aljo 

There are still issues here, friend...

I use the EA App, and when I tried to start the game today, a message appeared saying that "the latest synchronization was interrupted," but I proceeded to start the game anyway. Upon entering the game, I had the unpleasant surprise of the error "unable to connect to EA servers." In other words, I couldn't connect to any online features of FC24.

After trying multiple times, I managed to connect and enter Ultimate Team, but there are still matchmaking errors, and the UT menus are unresponsive at times. 

In addition, of course, to the "our servers are on the bench" error, which also occurs at certain times...

@lm10tgoat @xFrOsTiiEx 

This issue is still being investigated. We'll have to wait for this to be addressed after that investigation completes.

@EA_Aljo notice there was an update.  I am still getting the error.   Now 8 days since I've been able to get online in game.

@EA_Aljo  any word on a fix as I still can't connect.  25th Sep was last time I was able to play Ultimate Team.

@prestidge 

We don't have any updates yet. Please keep an eye on our official channels for the latest announcements. Thanks!

is there ANY update??? How much longer are we meant to wait in uncertainty??

Guys without any help from EA, I found a fix for it myself. Heres what I did: Connect console to hotspot, enter EA FC and connect to servers. If it connects properly, disconnect hotspot and re connect your wifi and re enter EA FC. It should work, thats what I did after not being able to play for a week.

This worked for me, thank you!

Tried that and it didn't work.

Yep I’m still getting this issue, game has been available for me for around 2 and a bit weeks and I’ve managed to play about 4 times. Can we escalate this issue @EA_Aljo as this is just getting silly now and I’m losing my patience with it. 

@EA_Aljo  new update but still no fix ☹️

Come on now, this is absurd, you cannot sell a game and have people unable to play online. I bought this exclusively to play with friends. 

Haven't been able to connect once since purchase. On Xbox Series X. Have done all the troubleshooting. Every time I get the "Our servers are the bench right now" message. 

Any update yet? Still can’t play with friends…