Packs doesn't appear in my store but i see number notification
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number AMD
Enter RAM memory size in GB 32
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/01/2023
What time did you see the bug? (HH:MM AM/PM) 10:40 AM
What is your time zone? EET (ART) - GMT + 2:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I cannot open packs, they dont even show up in my store but still got marker I have 3 packs over there. Same thing on WebApp, mobile Companion and in game.
What happens when the bug occurs? Displaying packs marker but there's nothing in store
What should be happening instead? Show the packs and be able to open them
I attach screenshot of store makers and whats happening after clicking on it- not showing anything