PC restarting while playing match in EAFC 24
Hi, when playing ea fc 24 my computer restarts for no reason. First I have a black screen and in a few seconds it turns off and on, as in a reboot. It used to happen to me when I played FIFA 23, but ...
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EA_QueenBee
Community Manager
Community ManagerHey @ds66,
Could you share a DxDiag with me? Hopefully that'll give me a better idea of what's causing your issue.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Could you share a DxDiag with me? Hopefully that'll give me a better idea of what's causing your issue.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Sure, here is my DxDiag.
- EA_QueenBee
I'm seeing various hard crashes and blue screens in here alright. We have an article with some graphical troubleshooting you can try, but I'd also recommend using the system file checker to make sure that there isn't something else that's wrong with your system.
Same issue here and same grafic card - I see multiple people complaining in different threads with this card
Hi, after system file checker I found that there was nothing wrong with my system. All this started happening to me after the nvidia drivers update. I think after reinstalling the drivers, this should be fixed. Thank you for your help.
See my other post https://answers.ea.com/t5/Technical-Issues/GTX-1650-Game-lagging-and-crashing-when-pressing-pause-or/m-p/13490073/highlight/false#M35223 - NVIDIA driver reinstalling won't fix the problem. Idk if you tried already, but I tried the last 3 version of Nvidia drivers and the problem is still there.
Nothing works man... Please what i can do now??
- @ds66 Given the high number of blue screens, I suggest formatting your computer and reinstalling your games. If the blue screens continue to occur in games, take your computer to a technical support service.
Are you experiencing artifacts when rendering the game? https://hardwaremetric.com/2023/08/29/gpu-artifacts-causes-prevention-and-solutions/
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