Forum Discussion
40 Replies
- EA_Pulsar3 years ago
Community Manager
Hey @malsel04 If your whole system is crashing, it can happen for many reasons. You can run a memory test to see if there are any hardware issues.
Here are some other things worth trying in this situation.
• Use the System File Checker tool. Afterwards, check for Windows and GPU updates.
• Lower down in-game settings and test your game.
• Move the existing Settings file from Documents to another location and run the game again.
• Look for other applications that might be restricting the performance of the game.
• Initiate a Clean Boot on your PC and then launch the game. Hey!
I have tried all of these steps, and nothing mentioned seem to solve this issue.
The memory test showed no issues to my hardware.
Should I run a WinDbg of the latest Minidump file and share it with you maybe?
Or is there anything else you suggest me doing in this case?
Same thing happens to me but in my case is every time I quit the game I get my pc restarted. It only happens with this game, I have tested everything.
Did the following windows console commands: scannow, chkdsk, dism: all good
Updated drivers, windows, etc
also memtest
no issues
Unfortunately is something with this bugged game. Super frustrating.
Let me know if you have found any solutions.
Then we have exactly the same issue.
It’s only this game as well. Super frustrating.
Now I have also updated my motherboard BIOS, but the issue persists.
There are times that it restarts directly and other times I get a blue screen that says KERNEL_APC_PENDING_DURING_EXIT.
Another thing I've tried, is closing the game from the task manager, but i got the pc restarted anyway.
The game was working fine until the last patch. This is probably something they broke with it.
That sounds weird, I do not think it's game-based at this point.
Not that many experiencing it.
Does it come up with an error code or just a black screen and then restart?
Same Thing here , and the EA Support Chat is useless cant help !!
I DO really think it's a game based issue. First of all, it's the only game where I get this behavior, and besides that, it was working perfectly fine until last patch.
Regarding the error code, there are two things that can happen
1) After trying to exit the game, 2 seconds, then PC restarts, no messages, no errors, nothing.
2) After trying to exit the game, BSOD with KERNEL_APC_PENDING_DURING_EXIT message, then restart.Hi
I'm getting the exact same thing with the same error codes.
I have done clean install of Windows did GPU driver clean install tried everything reinstalled game still has the same issues.
it is also happening to me.
in fact, this goddamn bsod managed to CORRUPT MY CAREER MODE SAVE.
they need to release a hotfix immediately