Re: Why am i constantly being disconnected from ea fc 24?

Connection is fine

It started happening after this Kylian Mbappé fiasco. 

@Toni000_5 

Chances are excellent the reason you're disconnecting is due to being on a wireless connection. Can you switch to a wire or is your router too far away?

No! It's nothing to do with being wireless. It's always been wireless. Never been an issue. 

Connection is 99 out of 100 and you think the problem is me being wireless. Don't be so patronising 

@Toni000_5 

The problem with wireless is that it's not a stable connection. When it's connected, it's great, but wireless is prone to disconnecting due to interference. Especially, if your router is in another room. Walls and floors, that also typically contain wiring, along with the myriad of other signals in the area, are not going to create a stable connection. Just as a test, try connecting with a wire and see if there's a difference. Make sure you power cycle your network equipment first if you try this.

Yep, wired now. Same issue.... 

@Toni000_5 

That was quick. When exactly are you disconnecting? Also, make sure you power cycle with these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up.

In game and in game menus

I have the same issue on my ps4 it is on wired connection but it says: I have lost my internett. tho I can do everything except play eafc24 online, can change to a different online game and play that aswell right the second after eafc24 says I do not have internett

@Toni000_5 

Did you power cycle with those instructions?

@RazorNorway 

Please follow the instructions here.

Yea, solution you have a bad connection dude. No problem on EA's side. Everyone experiencing this problem has a bad connection and don't know how to set up their connections 

 The amount of times I've rebooted routers and consoles this week. It's nothing to do with my connection!! 

Edit: Removed profanity. Per the Answers HQ rules, please keep your posts free of swearing. -CM

my connection is apperently 79/100 but I have not been able to play for a week, so dont know how this is calculated

what concole you on?

@Toni000_5 

Ok. We'll keep an eye on the servers and update the community if we find any issues. Let me know if you want to continue troubleshooting.

@RazorNorway 

You have a very large amount of packet loss. That would be the issue. What platform are you playing on?

playing on ps4

Continue what troubleshooting? You just keep telling me my connection is at fault. 

@RazorNorway 

Have you always had this problem or did it just start happening? Also, did you try power cycling with the steps I mentioned here?

The problem looks to be coming from either your equipment or ISP. If you haven't yet, it would be good to contact your ISP's support to see if they are noticing any issues.

@Toni000_5 

There are some other steps we can try. It sounds like you're not interested though. If you're willing to go through them, let me know and we'll work together to find out what's going on.

it started happending before last weekend, om the thursday/friday last week, I know it isent an ISP issue, since only gsme I have a problem with is eafc, can play cod, and fifa 22 no problem

@RazorNorway 

Ok. The best I can advise then is contacting your ISP so they can run some tests on your connection.

well the isp is no issue… I already know this🤣

@RazorNorway 

Your test says otherwise. All good though. Just reach out again if you change your mind.

well when eafc24 is the only single game I have troubles connecting to, I can even play fifa22 eith the same ea account without any issues.. and I disconnect before I even cam get online ln eafc24, I can play online on all my other games, except eafc24, then it cant be the isp🤣

@EA_Aljo  

when I eun a speedtest, I have 500 up and 500 down with only 5 ping, if this isent good enough to run your game, I dont know anymore man