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BadGusSsSs's avatar
BadGusSsSs
2 years ago
Solved

Sanction ban

Hello. Today i get transfer market ban for reason "Sanction" EA write on web app more info in email, but i dont get any email about that.  Im from Lithuania, so what Sanction ban i can get? Support...
technical issues
  • EA_QueenBee's avatar
    EA_QueenBee
    2 years ago

    Hey @BadGusSsSs,

    If you're still able to play FC 24, my guess is that you've been banned from the transfer market for breaking one of the EAS FC rules. You can quickly check that yourself by seeing if the transfer market is available to you. We're not actually able to look into bans here on the forums, so it's worth trying it out on your end.

    If you'd like to raise a dispute to try to lift the ban, you can always reach out to our terms of service team via these steps. They'll be able to take a look at this for you.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @BadGusSsSs,

If you're still able to play FC 24, my guess is that you've been banned from the transfer market for breaking one of the EAS FC rules. You can quickly check that yourself by seeing if the transfer market is available to you. We're not actually able to look into bans here on the forums, so it's worth trying it out on your end.

If you'd like to raise a dispute to try to lift the ban, you can always reach out to our terms of service team via these steps. They'll be able to take a look at this for you.

  • BadGusSsSs's avatar
    BadGusSsSs
    2 years ago
    @EA_QueenBee I write i get transfer ban, how its u guess? But reason was Sanction? What Sanction i get? Why when i join web app i get message "Check your email for more info". When i check my email i didn't receive the letter from ea.
    Support dont answer
    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      2 years ago
      @BadGusSsSs,

      Ah sorry, I didn't see that you mentioned it already. That's my bad. As for "What sanction did I get", that sanction would be referring to the transfer market ban.

      It's strange that you haven't received an email though. Have you checked your spam folder in case it got routed there instead?
      • BadGusSsSs's avatar
        BadGusSsSs
        2 years ago

        Ye i check spam box, no email. But Ea Support write my im unbanned like 3 hours ago, but still in my ban history i have status "Sanction" and still have problem with join transfer market. I dont know what to do, again write to support or what? Or how much i must wait?

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