Season 3 Frostbite Player Picks Rewards missing and not Auto-Claimed
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? QwesLee
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/25/2024
What time did you see the bug? (HH:MM AM/PM) 10:00 AM
What is your time zone? CST - GMT - 6:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Season 3 Frostbite just completed and I had 5 completed level Rewards that did not get autoclaimed and DO NOT show up for me to claim. All of the levels that are missing are the Player picks. Level 13: 1 of 3 83+ Players Pick Level 17: 1 of 4 84+ Players Pick Level 22: 1 of 3 85+ Players Pick Level 27: 1 of 3 85+ Players Pick Level 33: 1 of 4 85+ Players Pick
What happens when the bug occurs? Player Pick Rewards were not auto-claimed when the season ended and rewards do not show up to be claimed.
What should be happening instead? I should have all 5 Player Pick rewards to be claimed
Player Pick Rewards were not auto-claimed when the season ended and these rewards do not show up to be claimed. This is in regards to Season 3 Frostbite completing and not receiving all rewards completed which should have been auto claimed.
All of the levels that are missing are the Player picks.
Level 13: 1 of 3 83+ Players Pick
Level 17: 1 of 4 84+ Players Pick
Level 22: 1 of 3 85+ Players Pick
Level 27: 1 of 3 85+ Players Pick
Level 33: 1 of 4 85+ Players Pick