SERVER ERROR - SQUADS BATTLES

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number GTX 1070
Enter RAM memory size in GB 4GB
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/05/2024
What time did you see the bug? (HH:MM AM/PM) 20:45
What is your time zone? EET (ART) - GMT + 2:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? The problem is with the server !
What happens when the bug occurs? I got out of ultimate mode and got 0 points.
What should be happening instead?

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Good evening,

I was in squad battle mode, I played the first 2 games everything was ok, I won the first 2 games at world class, in the 3rd I won 3-0... 
and after the referee blew the whistle for the end of the game, I had a error with the server problem and took me out of ultimate mode.

I re-entered and suddenly I received 0 points.

I WANT THE POINTS BACK !!!

Please give me the points back because in the last squad battle season I lost 1st place for 20 points.

I attached 3 picture with last 3 games in squad battle

Thank you and I await your reply.