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AlexMucino's avatar
AlexMucino
2 years ago

The game keeps crashing on PC

My game keeps crashing on PC, it doesn't matter if I'm in a match or just in the menus, the game crashes at some point. I have been changing the in-game settings to see if that fixes it, but the crash still occurs no matter what settings I choose. 

MY SPECS ARE:

I7-7700k
32 GB RAM.

3060 TI.

I have friends that have lower specs than mine and the game just runs better for them. I have tried everything, a fresh install, updating drivers, in-game settings. It's really frustrating that I paid for a game that I just can't play. Every 1/3 matches my game crashes. It worries because fut champions is coming and I really don't want to have a lose because of this. 

My DXDiag file is attached, I hope this helps you give me a fix for this. 

technical issues

1 Reply

  • Fras1z's avatar
    Fras1z
    2 years ago

    I, too have this problem with my 3060ti except I can't play at all, while my friends and brother have similar GPUs (RX6750XT/RTX3070) and the game functions perfectly fine for them, meanwhile, I only can play practice matches and practice arena as it keeps crashing in any other mode (Kickoff, career, clubs, Ultimate team) without any error codes or prompt, please look into this because it's pretty unfair paying 70$ for a game that doesn't work and can't figure out why it doesn't.

    I should mention that I tried the following:

    • Verifying files
    • Reinstalling the game
    • Using DDU to reinstall the latest driver / a driver that the game worked on before
    • Launched the game from both Steam and EA directly
    • I checked my Windows 10 updates

    I tried every solution possible, so it seems like it's from EA's side to solve.

    SPECS ARE:

    I7-9700k
    32 GB RAM.

    3060 TI.



    (Posted on behalf of my friend since he can't write in English)

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