Forum Discussion

arman05566's avatar
arman05566
2 years ago
Solved

Transfer market ban eafc24

Hello, I received transfer market ban few days ago. I can play matches but cant use the transfer market.  Is there any way ea can help me with this please? I will be surely really glad if ea help...
technical issues
arman05566's avatar
arman05566
2 years ago

I already sent email twice but theres no response. 

please help me out.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @arman05566,

    If it's busy, it can take a few days for them to get back to you. You should get an email from them when they're done with their investigation.
    • jesserussellDG's avatar
      jesserussellDG
      2 years ago

      Hello I have also been transfer market banned when I have not done anything wrong? I have emailed and spoke to chat advisor and they have submitted my case again but I was told to write on here as there are people higher up on here?

      I would like to get this sorted ASAP and some clarity on the situation and as to why I have been wrongly banned… 

      thanks Jesse 

      • EA_QueenBee's avatar
        EA_QueenBee
        Icon for Community Manager rankCommunity Manager
        2 years ago
        Hey @jesserussellDG,

        I'm not sure why you were directed here to AHQ, since we're not able to look into bans at all here. But if your case has been escalated to our terms of service team already, then all you can do is wait for them to get bacck to you. You should get an email when they're done with their investigation.

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