Forum Discussion

3 years ago

Solved

Transfer market ban eafc24

Hello, I received transfer market ban few days ago. I can play matches but cant use the transfer market. Is there any way ea can help me with this please? I will be surely really glad if ea help...

technical issues

EA_QueenBee
3 years ago
Hey @arman05566,

Unfortunately we're not able to look into bans here on the forums, but if you'd like to raise a dispute you can always reach out to our terms of service team via the steps in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look into this for you.

EA_QueenBee

Community Manager

3 years ago

Hey @arman05566,

Unfortunately we're not able to look into bans here on the forums, but if you'd like to raise a dispute you can always reach out to our terms of service team via the steps in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look into this for you.

arman05566

3 years ago

I already sent email twice but theres no response.

please help me out.

EA_QueenBee
Community Manager
3 years ago
@arman05566,

If it's busy, it can take a few days for them to get back to you. You should get an email from them when they're done with their investigation.
- jesserussellDG
  3 years ago
  Hello I have also been transfer market banned when I have not done anything wrong? I have emailed and spoke to chat advisor and they have submitted my case again but I was told to write on here as there are people higher up on here?
  I would like to get this sorted ASAP and some clarity on the situation and as to why I have been wrongly banned…
  thanks Jesse
  - EA_QueenBee
    Community Manager
    3 years ago
    Hey @jesserussellDG,
    
    I'm not sure why you were directed here to AHQ, since we're not able to look into bans at all here. But if your case has been escalated to our terms of service team already, then all you can do is wait for them to get bacck to you. You should get an email when they're done with their investigation.