Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? The-M54
Which mode has this happened in? Ultimate Team™
Which part of the mode? Online Draft Mode
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 17/02/2024
What time did you see the bug? (HH:MM AM/PM) 02:20 PM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The bug happens when having two versions of the same player, in my case base Ronaldinho and Future star Ronaldinho in the same team in online draft.
What happens when the bug occurs? Having two versions of the same player is stopping any game from being launched even if one of the two player is put aside in Reserve. So every time a game is being launched, an error message appears saying you'll be redirected out of ultimate team back to the game main menu. As it is an online draft there's no ways to put the second version of the player out of the team or to get rid of the team so online draft mode is unusable until it's fixed.
What should be happening instead? Two versions of the same player shouldn't be proposed in draft choices which would prevent all the following consequences. In my case, draft should be restarted to access this game mode again.
This bug is completely stopping the online draft mode to be played on my account until any action is taken to solve the issue. I would really appreciate that this issue would be taken care of quickly as it is the main game mode I was planning to play in the following days.