When I enter the game, the screen becomes black and then the game closes

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number nvidla
Enter RAM memory size in GB 8
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 29/9/9/2023
What time did you see the bug? (HH:MM AM/PM) 3am
What is your time zone? IST - GMT + 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I cannot enter and play matches... only a black screen appears. I deleted the game from my device and re-downloaded, and the same problem remains. I cannot enter and play any of the game’s stages. I hope you can help me. all mode ultimate team I cannot enter and play matches .
What happens when the bug occurs? When I enter the game, the screen becomes black and then the game closes
What should be happening instead? I hope I can play ultimate team

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I cannot enter and play matches... only a black screen appears. I deleted the game from my device and re-downloaded, and the same problem remains. I cannot enter and play any of the game’s stages. I hope you can help me.