When I enter Ultimate Team, there is only the background of the page empty

• When I enter to ultimate team The game freezes in the background. I tried to Delete the game and restarted the console, but to no avail 

@M7_Pro10 

Can you attach a DxDiag?

Also, look at your Reliability monitor:

• Press the Windows key and "R" at the same time.
• Copy and paste "perfmon /rel" (without the quotes) in the new Window > hit “ENTER”
• Look if it has entries for the game executable or EA app.
• If yes double click at the last entry for the game executable or EA app, copy the info, and save it to a text file.

@SAG037 

Can you attach a DxDiag?

Also, look at your Reliability monitor:

• Press the Windows key and "R" at the same time.
• Copy and paste "perfmon /rel" (without the quotes) in the new Window > hit “ENTER”
• Look if it has entries for the game executable or EA app.
• If yes double click at the last entry for the game executable or EA app, copy the info, and save it to a text file.

My device is PlayStation 4

Believe me, I did everything and the problem still exists
I think I've lost hope

Thank you very much and respect
The problem has been successfully resolved
I am grateful to you

I had this problem for two days, as soon as I changed the language and closed it, things went back to normal, thank you