XBOX ONE S/FC 24 DOES NOT OPEN
My Xbox One S device fails to launch FC24 in any way. Due to this issue, I reset my device, deleted the game, and reinstalled it, but the problem persists. Are there any other users experiencing this...
Forum Discussion
The game gets stuck on the opening screen. No matter how long I wait, it doesn't go any further than this. I'm facing the same problem since yesterday. When I contacted Xbox Support, they directed me here.
EA_Aljo
Community Manager
Community ManagerDo you have anything plugged into the USB ports? A headset receiver, controller, racing wheel, etc. If so, unplug these and try again. Should that work, you can plug everything back in once past that screen.
no, no device is plugged in.
I still can't solve the problem? Is there anyone who can help?
- EA_Aljo
Normally, unplugging devices or reinstalling takes care of this. Something else you can try is deleting the personal saved data for FC 24. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the FC 24 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
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