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ionut_girla's avatar
ionut_girla
Rising Rookie
6 days ago

Ban wave

Was therea ban wave last night? Was it an error? Were the reasons for banning wrong? Was it some mistake? Were some false positive error? Why no warning before full ban?

I was banned last night with no apparent reason, never cheated in any game and never bought coins or such stuff. So why would I get the ban? There is no real info in the mail I got (generic stuff like you were cheating) 

I noticed a few messages in the past hour on the forum o people in similar situation, so some clear communication about what happened would be helpful. 

Before you send each and every one of us to the support page, please consider it says there we will get a response in 10 days(maybe more), so a bit of internal checking from your side would be greatly appreciated. 

12 Replies

  • ionut_girla's avatar
    ionut_girla
    Rising Rookie
    4 days ago

    got unbanned automatically, tickets i made didn't move and i didn't get an email related to them

  • ionut_girla's avatar
    ionut_girla
    Rising Rookie
    4 days ago

    sandypejaif you didn't receive the email saying you were banned, no i don't think is a ban issue. This is what the email said: 

    "Hello,

    We noticed that your account was involved with cheating while EA SPORTS FC™ was being played, which breaks our rules.

    Your account has been banned from EA SPORTS FC™ online access

    "

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