EA locked/ ban my whole account out of nothing!!!
on Friday the 18, EA decided to completely lock my account (I was doing the daily upgrades). I appealed several times, but all of them were rejected.... I'd like to clarify the followings:
1. I have never ever been involved in sell/buy coins my whole life.
2. 3-4 years client deserve at least explanation 4 such action. they refuse to explain or mention my violation (they just say "u were involved in coin trading").
3. my whole history, I have never been warned, web-app or market banned ... just 1-2 years ago EA WRONGFULLY market banned me, and removed the ban on my appeal.
4. if I'm a coin trader why do I keep the same account all these years??
5. if I'm a coin trader why do I do all these sbcs and evolve more than 100 player & play the game daily?
6. if I'm a coin trader why do I buy all my games on the same account and try all these days to retrieve my account?
7. why did they block other games on my account? they don't have the wright to take such action involving other games.
8. I believe that NO one have investigated my case at all. they just decline the appeal.
Now, my last and final move, I'm trying to contact anyone from EA legal department as I cant find any department of complains !!!!
If anyone have the same situation like me please contact me as I'm welling to seek legal advice to reveal my whole market history and oblige EA to reveal the real cause why the took such action by court order ... and finally, request compensation for all the damage & harm I got by their action.
Dr. Ahmed Adel.