Fc25 closed beta wont bring up a download.

I'll try that now Thank-you 

I have a beta for PC and the code given already shows redeemed 

Is there away of getting a new code but for ps5 as i dont know why it was given on pc as i dont use it and my primary console is PS5 

If not can you issue a new code or add it to my library

@GCmedia2K15 

We're not able to grant codes for a different platform, unfortunately. You'll only be able to play on PC.

Can you look at my post it explains what i mean in alot of detail I just mean because the code didnt work on PC is there not a way when sending a new code to me to switch it to the ps5 version? Im not asking to switch a code im askindg when i get a new code to replace the one thats faulty 

I did as you suggested - full library - then owned - still not visible.  I entered the code - it verified the code - then took me to my home page - no download.

When I try to re-enter the code - says it has been redeemed.

Any suggestions after checking full library/owned?

@DetBillyRosewood 

Check to see which Xbox the code was made for. It's possible you received an Xbox One code when you're on Xbox Series S/X and vice versa.

The game is called LoremIpsum25_X1

I guess it is possible - here is the content of my email minus the actual code - I am using an Xbox OneX

Please find your code below, this code is specific to your account, and cannot be shared.DOWNLOAD ON XBOX

• Go to Games under Store.
• Select Use a Code. Or say with Kinect, "Xbox, use code."
• Sign in if prompted.
• Select or enter the 25-character code and get ready to play.

YOUR CODE IS:

@GCmedia2K15 

We cannot issue a code for a different platform. If you need a new PC code, follow the instructions here for generating a new code.