i got banned in EA football by mistake

Hi BuMesfer​, 

Are there two bans in place here? Do you have a ban on your account, and is there another one on your brother's account? 

In the meantime, if you believe there was a mix-up with the ban and no rules were broken, you can appeal it using these steps:

• How to appeal a lock, ban, or suspension

- EA_Lanna

Hi there, if you believe your account has been incorrectly banned, please submit a dispute with the Terms of Service team. You can find further information here.

Let us know if you have any questions. 

no its my only my account my bro plays in it and i already appealed a a dispute the the ea help many times and told them everything and they replay me with AI message its the same since i got banned 

 i already appealed a dispute the the ea help many times and told them everything and they replay me with AI message its the same since i got banned nothing new

EA Help didnt help

Hi BuMesfer​, 

i already appealed a a dispute the the ea help many times

If you've already appealed the ban many times and heard back, then it sounds like the ban was correctly applied and will remain in place. Terms of Service will only overturn a ban if there was no rule-breaking.

no its my only my account my bro plays in it

Ok, I'd recommend not allowing your brother to play on your account. It goes against the EA User Agreement (see Section #2, License):

"The EA Services are licensed to you, not sold. EA grants you a personal, limited, non-transferable (i.e., not for sharing), revocable and non-exclusive license to use the EA Services to which you have access for your non-commercial use, subject to your compliance with this Agreement."

If he's going to play EA games, he should be set up with his own personal EA account. If he's underage, some account protections will be in place to help keep him safe while playing our games, and the account will age up with him. I'll share some help guides below that can walk you through it: 

• How to set up an EA Account for your child
• How parental controls impact child accounts
• Upgrade a child account to a teen account

- EA_Lanna

forget about my lil bro now can u tell me why i got banned?

there is no reason u just bannin without any reason and get away with it !!