Hello Ea friend.
I have a problem with the Season Pass.
I can't access it via my PS5, but I can access it from the web app. I reported my issue to support, and they sent me a forum link so I can share my problem with you or find a solution.
Thank you.
Attached are images of the problem.
Community ManagerHey ss_abuhaimed Please remember to log out of your account on the web app after finishing your session. Wait at least 20 minutes before checking your account on the console. Additionally, clear the cache data on your web browser and restart your console. Make sure to log out of any other profiles on your console as well.
Hi, I have the same problem, I tried what you mentioned and the problem persists.
What Can I do?
Do you guys not have cache invalidation strategies?
Hey EA_Pulsar
I DID WHAT YOU TOLD ME HERE, BUT NOTHING HAS CHANGED. THE SAME PROBLEM EXISTS UNTIL I DELETED THE TRUSTED DEVICES FROM THE EA HELP WEBSITE, BUT TO NO AVAIL.
Community ManagerWe have reported this issue to our team for further investigation. We are monitoring it in our main thread, so please feel free to add your comments and follow it for future updates. This thread will be locked to avoid duplicate threads.
Thank you for your understanding.
Community Manager
