Hi folks,
the intended rewards have now been delivered to impacted players. Thank you for your patience.
Yesterday I was playing fut champs and after the full time whistle but before the match facts screen loaded I disconnected from the servers. As a result I was not credited with the game played meaning now, having played all 15 games of fut champs, it appears as if I only played 14. Because of this I am not going to get the 1 of 5 laliga/liga F tots player pick. Has this happened to anyone else? Is there a way to get credited for the win? Can a EA developer give me a compensation player pick.
Same thing happened to me.. missed both Nico Williams and the red pick. I messaged ea help and as usual.. they were trying to fix my connection(I have never been disconnected from a game this year) instead of understanding what happened. After they wasted more of my time copy pasting random messages, they told me their favorite phrase. “I understand your disappointment but there’s nothing we can do”
I love ea, I love this skillful non scripted 100% fair game
