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Rat_2_Gl00ry's avatar
Rat_2_Gl00ry
Newcomer
25 days ago

Companion app locked after 8 weeks

My companion app has been locked for over 8 weeks. I play 3 games a day (sometimes more such as Fut Champs) and log in to the companion app. I have bought FC points, played well over 250 FC games over the past 8 weeks, yet it is still locked. 

I understand that this is an automated process, however, after 8 weeks I am sure something has gone wrong in the system.

The message reads This football  Ultimate team account has not yet earned access to the Transfer market on the web or companion app. 

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Hi there. You'll just need to keep playing. We cannot unlock the market for you. All the details we have on this can be found in the article here. A couple of things that can delay the market from opening are having multiple accounts on the same device playing Ultimate Team as well as being actioned in the past for violating the Terms of Service.

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