Constant Black Screen that freezes PC
Hello, I had a particular issue for a long time and still didn't managed to fix it. So once again i am reaching online for potential solutions. Here's what's happening: A black screen full system...
Forum Discussion
EA_Darko
Community Manager
Community ManagerSeeing a number of errors there RayenN16 xvrzzz so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
Can you also try creating a new Windows admin account and try the game there to see if you continue to have the same issue?
Let us know how you get on.
Darko
Hi again EA_Darko,
Just tried your suggestions and here are the results:
-I've run DISM and System File Checker then run the game and the same outcome occurred where the whole system would crash in this messy way as described in the original post. No difference. Also the System File Checker did not found any issues with the system.
-I've created a new Windows admin account and then run the game on there. Well...to my surprise...IT WORKED. No issue, no crash, no black screen, nothing. FOR HOURS. I kept the game afk in the menu for 2h and if i were to do that before it would've given me the system black screen crash in about 30min. But nothing, then after the 2h afk i kept playing for another 3-4h. Still no issue.
So it seems like it works perfectly on another account. Is this potentially pointing at some kind of software on my Windows admin account that it gets tangled with the game? I also do not want to have to do a windows reinstall if thats the required fix here...
- EA_Darko
Likely a corrupt Windows account RayenN16 more than anything else.
It's the kind of thing that is going to take work to get to the bottom of but if you are okay with the new account I'd just play there.
Darko
EA_Darko I am fine with playing on the new account...for now.
But i would like to eventually make it work on my original one since it would be a bit bothersome to keep switching. You said its going to take a lot to figure out what is the cause of it. Then..do i have the guarantee that a clean fresh windows reinstall would fix it completely? Even tho i am not wanting to reinstall my windows but if thats the most sure and fastest way them im gonna back up my data and reinstall windows.
Hi EA_Darko. I am back and with sad news.
It seems that the game is now having the same issue in the new windows admin account as well. It took longer to happen tho. And now after the first occurrence the issue is persistent as at the same interval of 30min-1h as previous in the original admin account.
Just an FYI, i did not install the game in the new admin account, i gave it permission to access the game from the installed folder and started it. Could that be also part of the issue? Should i try to install the game from 0 on the new account?? And if this has nothing to do with it then, is there anything else i can do? Someone told me it could be a GPU memory leak. How likely is that?
