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GioDavis07's avatar
GioDavis07
Newcomer
3 months ago

EA server issue…

Hello, I’ve been trying to connect back onto the servers so I can play UT after the server threw me off mid game a couple days ago. Since then, all I’m seeing is the attached message - I’ve checked my account and that’s not been reported or banned, my connection to every other game I play is fine and there’s no problem with my router’s download/upload speed. 

I’m unsure what else I can do and after paying for the new season pass, this is now wasting that as well which I’m not happy about. Is there anything else I can do? This is the first time I’ve had this issue since the game came out. Thanks

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi there. Let's see if power cycling will help. Please follow these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    Let me know if this helps or not. Thanks!

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