Forum Discussion
EA_Barry
Community Manager
7 months agoWelcome to EA Forums, thanks for posting. Check the troubleshooting steps below:
- Clear the EA app cache
- In the EA app, click on the game and then Manage, Repair
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to help ensure the integrity of your Windows System files
- Perform a clean boot before starting
If the issue remains after these steps, please post a newly generated Dxdiag report here, thanks.