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King_Slick_Nick's avatar
King_Slick_Nick
New Novice
8 months ago

Error communicating with FUT servers

I’m able to log onto ultimate team and do sbcs but whenever I try to play any game modes I’m getting an Error connecting to football ultimate team server and kicked out of the game mode. Is there any way to correct this?

 

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi there. Try creating a new lineup and use that one instead. If that doesn't help, try changing your arena. Let me know how it goes. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Can you change your lineup in the web/companion app?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Are you on the same network as your console? If so, can you switch both your console and mobile device to use a mobile hotspot so you're on the data connection? This is just a test so we can try a different network than your home connection.

  • pranavjr's avatar
    pranavjr
    Rising Rookie
    8 months ago

    I play on PC, so tried both the game and the Companion App on PC.
    Switched to mobile hotspot and was greeted by a perpetual loading screen on Companion App.

    Tried numerous times (wired LAN connection - 700 MBPS) to get through on FC 25. Got through once, played a Rush game. Started another, and this is what I got.


    Clearly, there's some bug. Can we get to the root of that already?

    Edit: I've just gotten a DNF penalty for this. Just great.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Can you have your PC use the mobile hotspot to see if it will connect? You should also restart your PC after changing connections.

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