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Fairladyy's avatar
Fairladyy
Newcomer
14 hours ago

FC25 missing UI Menu, but still has sounds etc.

Hi first time posting

Recently i bought second-hand ROG Ally Z1 Extreme to play EAFC25 in it. The first day i got the device i can run and play the game normally. The device has already been reset the moment i bought it so it's fresh install of windows, EA App, EAFC25 (thru Steam) and everything. 

But the next day when i tried to open it, the game shows just a blank black screen, but still has the loading bar (the green triangle at the bottom middle), still playing menu sounds, can still be clickables (even though i don't know what im clicking at)

I've tried :
- Reinstall the game
- Reset the whole device (meaning the whole device got reset - basically fresh install of windows)
- Updated the Adrenaline App to it's latest version
- Updated the Graphics's driver to it's latest version
- Run the game in Administrator Mode
- Disabled full screen optimization

Still no luck. Any helps would be appreciated!

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    No harm reaching out to your device support to see what they can recommend for issues like this on their device.

    Darko

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