Hi EA Support, I'm not able to connect to Ultimate team from April 1st. My connection is fine, playstation network is signed in and other games are working fine. Getting the same error message, after like 10 mins in loading the main menu, I receive an error message entering into Ultimate team. It's been 4 days, have missed on rewards, evolutions and objectives. Attached screenshot of error message.
Same here in Singapore. Yesterday and today. Thursday after the weekly update it still worked.
I’ve managed to get through 2 times. It doesn’t seem to want to connect.
Often I don’t even get your error message. Mostly it just runs dead.
praduv0809 Are you able to login using web or companion app?
Have you done internet connection changes on router or on console settings? May be reset everything and try again.
Not able to login to the companion app as well. Tried the reset thing, even uninstalled and re-installed but doesn't work.
Did you try changing Internet connection? may be mobile hotspot or friend/family internet?
Last option is to approach EA help - https://help.ea.com/en/help/faq/using-ea-help/
Is this an error in our acc or our ps’
Are you facing the same issue ?
I tried, it didn't work. Reached out to Ask EA help, it's giving generic answers and pushing to the Forums.
On the FC25 main menu screen, instead of selecting Ultimate Team, use the R3 option to connect to the EA server and check if this works. What error comes up?
Something must have changed from your end or ISP end or EA end. At least verify everything again from your side. Maybe take a friend/family member's help. They may spot something.
Try sign out and sign in PSN, clear EA profile and reinstall gama again. Try different connectivity options again and see if anything works.
Try contacting EA help again 2–3 times. Maybe some other advisor will give better input.
@praduv0809 praduv0809 Did you find the solution??? I am facing same issue for past 2 days.
