Forum Discussion

Seasoned Traveler

8 months ago

FC25 Won’t Launch After Latest Windows Update (Steam + EA App Error)

Issue Summary: Unable to launch FC25 via Steam. The game shows the FC25 logo, then a black screen, and afterward the EA App displays the error: An error on our end caused your launch to fail. Pleas...

unknown_2025.08.30-17.56.mp410 MB

Seasoned Traveler

8 months ago

Before touching Windows updates, I did the usual fixes:

-Verified game files on Steam
-Cleared the EA App cache
-Restarted Steam, EA App, and PC

If you haven’t done these yet, try them first. If the issue persists, then continue with the fix below.

The Fix:

Open Settings → Windows Update → Update History → Uninstall updates

Look for updates installed on 30th or 31st August 2025

Uninstall all of them (including .NET Framework KB5064401 and any cumulative updates)

Restart your PC

Launch FC25 again → it should now work 🎉

Extra Tip:

Pause Windows Updates for a while so they don’t auto-reinstall and break the game again:
Go to Settings → Windows Update → Pause updates (7–35 days).

Thanks:

Big thanks to mumunaya from EA Forums who suggested uninstalling the Windows updates — I first tried only KB5064401, but the real fix was to remove all the Aug 30th updates.