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2Drxnk2Play's avatar
2Drxnk2Play
Seasoned Traveler
4 months ago
Solved

FC25 Won’t Launch After Latest Windows Update (Steam + EA App Error)

Issue Summary:
Unable to launch FC25 via Steam. The game shows the FC25 logo, then a black screen, and afterward the EA App displays the error:
An error on our end caused your launch to fail. Please try again a little later.

Platform:
PC (Steam)

Date & Time of Issue:
Started today, game was working fine yesterday.

Troubleshooting Already Tried:
- Verified game files on Steam
- Cleared EA App cache
- Restarted Steam and EA App
- Restarted PC

Result:
Issue persists, game still fails to launch.

System Specs:
OS: Windows 11 (latest update installed today)
CPU: AMD Ryzen 7 5800X
GPU: AMD Radeon RX 6800 XT
RAM: 32 GB
Storage: SSD

Additional Info:
Yesterday the game was working perfectly.
Before trying to play today, I noticed Windows wanted to install a system update. I installed it, and since then the game refuses to launch.
No other hardware or software changes.
Using the latest versions of both EA App and Steam.
I have also attached a video showing exactly how the error appears.
I already have a DxDiag report saved and ready to share if required.

Question:
Has anyone else run into this issue after the Windows update, or found a fix or workaround?

Thanks in advance!

  • Hey everyone. If you are still experiencing these issues, could you please confirm if you have all the latest Windows updates installed? You can check the Update History in the Windows Update tab to confirm the current version installed. 

    This error is mainly caused by two recent Windows Insider Preview updates ( KB5064075 and KB5064071). Uninstalling those updates resolves the problem for most players. You can check our main post for more information here

    Share your EA Error Reporter in case of any further issues and confirm your Windows version.
    Let us know if you are launching the game registered on Steam or from the EA app directly. 

    Thank you. 

    ⚠️ Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

38 Replies

  • same problem here.

    All i can say is that i have installed every windows update from the 30/31 August(except the optional one of frame network 4.5 or whatever) and the game stop working for me.

    I tried disabling ingame  overlay from EA laucher as commented before and it worked!! ty

  • jeet2x6's avatar
    jeet2x6
    Seasoned Newcomer
    4 months ago

    Thanks a lot buds ! Was sitting dud for 5 days and then this solved my problem ! 

  • I bought fc25 from steam and played for 6 months around. Uninstalled it recently for 3 weeks. Now when I installed it again yesterday, it showing this error (screenshot attached) no matter what I do, I almost tried every possible solution provided online but no luck found. What the hell is going on? Please help me

  • wang061123's avatar
    wang061123
    Seasoned Newcomer
    4 months ago

    SAME!but i am a sims4 player....I went back and uninstalled all the updates from Aug 30th and it still not working!

  • Toruk_000's avatar
    Toruk_000
    Seasoned Newcomer
    4 months ago

    I fixed it by disabling AMD optimizations for FC25 and EAapp, and repairing Anti-Cheat app. By the way I'm not windows insider. Hope you fix it.

    Cheers

     

  • potola1121's avatar
    potola1121
    Newcomer
    4 months ago

    how? i only can uninstall only 2 update from this year and 3 from 24. i cant uninstall updates from 30th aug 

  • LNGMRE's avatar
    LNGMRE
    Seasoned Rookie
    4 months ago

    EA Agent trying to tell me this is whats causing FC26 to not launch?

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