FIX FOR UNABLE TO REDEEM PACK GLITCH
Here is a fix for the problem you are having with not being able to redeem packs from the unassigned items. Video Guide: https://youtu.be/8LiI0ckh1NA Hope this helps! :)
Forum Discussion
I would try removing and readding the extension then refreshing the web app.
Are you pressing the Delete key on your keyboard?
i tried that and yes im pressing