Games not launching from EA app on PC

whenever i try to launch any game on the ea app it gets stuck on the “launching game”. i’ve tried everything; restarting computer, ea app, uninstalling both the game and the app, repairing the game, clearing cache, driver update, firewall, nothings worked. I have a handheld pc i recently bought, i’ve played fc on there just fine, coincidentally the last time i played on my home pc was before i got the handheld. i logged out on the handheld to see if that’d work and nothing changed. what could it possibly be?