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Ximols's avatar
Ximols
Rising Newcomer
7 months ago

Haven't been able to connect to EA servers for weeks

I haven't been able to connect to EA servers for weeks now. Have tried everything, wired connection, reinstall the game etc. The error message "You have lost your online connection...." show immediat...
connectivity
login issue
multiplayer
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 months ago

Hi there. I'll try to help with this. Which platform are you playing on? Also, are you using a wired or wireless connection?

pbaga6599's avatar
pbaga6599
Newcomer
7 months ago

I have the same problem, ps5 platform, wireless connection, it won't let me log into Ultimate Team for 2 days

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Try power cycling your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again

    Let me know if this helps or not. Thanks!

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