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I've reinstalled it 5 times and the result is no different, is there anything else I can try
- @EA_Aljo I DID THE SAME EXACT THING AND IT STILL SHOWS AS A TRIAL
- @EA_Aljo I'm playing on xbox series x and having the same problem how would I be able to fix this
- EA_Aljo11 months ago
Community Manager
Hello, everyone. For those of you that purchased the Ultimate Edition and are still only able to play the trial, please contact an advisor so they can investigate this. They will need to check to make sure your account should have access to the Ultimate Edition for early access. Instructions for opening cases can be found here.
I did these steps as well that doesn’t work you guys need to update your game and fix this issue there is nothing we can do but ask for a refund I just bought the game I was looking forward to it I’m not happy
- @EA_Aljo It doesn’t help , what else can I do
mine did the same thing i had the trial played for 10 hours then bought the game and it still says that my trial has finished I even installed the game and then reinstalled it and it still says the same thing please help me fix my problem as I really want to keep playing.
Same happened to me i have bought ultimate edition but i cant play it because of the trial.
What edition
- EA_Aljo11 months ago
Community Manager
Hello, everyone. Please provide the following so we can look into this:
- Edition of FC 25 you purchased
- Platform it was purchased for
- Country you are in
- Screenshot of the store where you're trying to download FC 25 from
- Your Xbox gamertag/PSN ID
Thank you,
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