Forum Discussion

Maliiik14's avatar
Maliiik14
New Novice
30 days ago

I Didn't get Premium Season Pass from Ultimate Edition on steam (PC)

I purchased the EAFC 26 Ultimate Edition on steam which includes the Premium Season Pass 

I clicked Redeem Ultimate Edition in the Steam I did got the all point's

but still no Premium Season Pass   

I’ve already tried Resetting the game & Change language to English and Other languages 

nothing worked and i talked with EA help chat and Their response was :

 Thank you for reporting this! Please know that a lot of fans has already reported this issue and we’re aware of that this is a known problem ongoing with FC26. This is being investigated currently by our team and they are working diligently to try to find a fix. We completely understand you want this resolve as soon as possible and rest assured that the team is prioritizing a fix for this issue. Please know the appropriate rewards will be credited once this has been resolved. For any updates regarding this, please follow our Twitter/X or check the in-game announcements. We greatly appreciate your patience, we’re just as eager to get this sorted! You can also share the issue within our forums so that our team can escalate it further

its have been more than a week now nothing happened even after several updates !!! 

2 Replies

  • Xbox xs version purchased, same issue - got the points, but no premium season pass. Not many days left to get this sorted, unless we get credited the equivalent 1000 fc points

  • The 'this is a known problem' is a really frustrating response, even more so being directed here. 

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.12,036 PostsLatest Activity: 4 months ago