Forum Discussion

adisefu0's avatar
adisefu0
Seasoned Novice
7 months ago
Solved

there is a problem with your game's setup please reinstall EA25

How can I solve this error I am trying for a day. I bought the game via Steam. I am thinking about refunding its so frustrating. I have an r7 7800x3d and 4070 with 32RAM. I tried to install c++ restart pc, verify files, update windows, REINSTALL THE WINDOWS and none is working:). Maybe I refund it and purchase in EA App?

crashing
installation
launching
pc
steam
  • adisefu0's avatar
    adisefu0
    7 months ago

    On windows N go so windows button (taskbar) -> settings -> Apps-> Optional Features (if its not showed search for it)  -> Add an optional feature (in the right side you will see ADD FEATURE) -> search for MEDIA FEATURE PACK. IF MEDIA FEATURE WILL FAIL TO INSTALL JUST SEARCH FOR IT AND INSTALL AGAIN HAPPENED TO ME ALSO.

6 Replies

  • adisefu0's avatar
    adisefu0
    Seasoned Novice
    7 months ago

    I refunded it from Steam and I will buy right now from EA app. Maybe works. I will let u know.

  • adisefu0's avatar
    adisefu0
    Seasoned Novice
    7 months ago

    Update: same problem at this point is just embarrassing for this company also their support sucks i ll just refund it again  

  • DigingMemes_domi's avatar
    DigingMemes_domi
    New Novice
    7 months ago

    Unfortunately i have about 200 hours on the game, i got toty eusebio right before the problem started happening didn't even get to try him out lol. Do you have the N version of windows by chance? I think that might be the problem so im thinking of buying a key for normal windows.

  • adisefu0's avatar
    adisefu0
    Seasoned Novice
    7 months ago

    On windows N go so windows button (taskbar) -> settings -> Apps-> Optional Features (if its not showed search for it)  -> Add an optional feature (in the right side you will see ADD FEATURE) -> search for MEDIA FEATURE PACK. IF MEDIA FEATURE WILL FAIL TO INSTALL JUST SEARCH FOR IT AND INSTALL AGAIN HAPPENED TO ME ALSO.

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