Forum Discussion

Shoto_Egoista_10's avatar
5 days ago

Unable to connect to ea servers

Unable to connect to ea servers and i have done every thing in the troubleshoot and changed wifi and dns an restarted internet and the device and nothing happend the instructions on the website is un usable

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hi there. Are you able to switch to a wired connection or is your router too far away? Also, let's make sure you properly power cycle your equipment. Please follow these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again

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