Product: EA SPORTS FC 25Platform:PCPlease specify your platform model. EA app - PCAMD or Nvidia Model Number RTX4080Enter RAM memory size in GB 32Which mode has this happened in? Ultimate Team™Which part of the mode? EvolutionsCan you tell us the date (MM/DD/YYYY) that you saw the bug? 09/21/2024What time did you see the bug? (HH:MM AM/PM) 12:00What is your time zone? EET (ART) - GMT + 2:00How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Take a look at my account?What happens when the bug occurs? I didn't receive any club membership rewards in FC25, despite playing FC24 the whole year on the same platform (EA Play Pro on PC)What should be happening instead? I should get my club membership rewardsCan I have my club membership rewards please?

That is so typical .. I have 1000+ hours on FC 24 but I didnt recieve the evo. They dont know how to solve so they just tell you it is your fault and you didnt meet requirements :D sad but whatever, lets hope we pack some good right back and dont need to be salty cuz of this evo, we are never getting it

what kind of answer is that, even if your chat says that my acct is eligible they say they cant give me the rewards WTF

They are incapable of anything, I just give up, we are never getting this evo, they dont care because they got our money and everyone should be happy I guess.. EA support will tell you to wait that you will get it and this guy will tell you that you are not getting it because you dont meet requirements.

@eknarx this evo does not have an expiration date, some friends of mine that got it, still have it, and it does not have expiration date. And more, club memeber also gives you some kits, badges and so, most of us did not receive them, they dont expire....

I have the same problem.Or to phrase it more concrete:- problem occurs on Nintendo Switch (check my account if you like)- apparently I got all the cosmetic Founder stuff (yeah!!)- but nothing of Club Member stuff, which includes at least useful stuff like the Club Membership Evo (meh!!)To make that all a bit more transparent, I attached some screenshots of what was promised and what was delivered.Needless to say that I played EA FC24 before both of the cut off dates. And I bought the Ultimate Edition playing it since the 22nd of September 2024.

Missing club membership rewards | EA Forums

67 Replies

npmonkko
5 months ago
Contacted EA help on this issue and the outcome was for me to post here, therefore bumping this
eknarx
5 months ago
I have the same problem.
Or to phrase it more concrete:
- problem occurs on Nintendo Switch (check my account if you like)
- apparently I got all the cosmetic Founder stuff (yeah!!)
- but nothing of Club Member stuff, which includes at least useful stuff like the Club Membership Evo (meh!!)
To make that all a bit more transparent, I attached some screenshots of what was promised and what was delivered.
Needless to say that I played EA FC24 before both of the cut off dates. And I bought the Ultimate Edition playing it since the 22nd of September 2024.
eknarx
5 months ago
The amount of attachable files is somehow limited. So I need another post.
To make that clear: No screenshots of club membership rewards => I GOT NOTHING!!

@npmonkko and the others with the same/ similar problem
Can you please specify if you received the founder's items or not.
npmonkko
5 months ago
@eknarx Yes, I also received the Founder items. No club member rewards unfortunately
eknarx
5 months ago
Here is an article explaining the Club Membership (better than on any EA site) and it says that you have to claim an evo token that we should have received at the start of the game.
I am 100% positive that I did so. I think vaguely remember some kind of blue card that I activated. But I am not sure if that was for Founders or Club Membership. Perhabs the support guys can clearify what that blue card/ token was.
https://www.fut.gg/news/what-is-the-new-ea-sports-fc-25-club-membership/
eknarx
5 months ago
And it would be really nice to get support before that evo is no longer available. From all the Club Membership rewards we want that evo and not trikots or badges!!!
eknarx
5 months ago
Can anybody help us here? The evo expires today!!
EA_Pulsar
Community Manager
5 months ago
Hey @npmonkko @eknarx Our team has verified this and confirmed that all eligible players have received their Club Membership Reward based on the requirements explained in this article on our website: "EA SPORTS FC™ 25 - FC Founders & Club Membership." If you would like to check your account and confirm if you are eligible or if you have already received these rewards, please contact our support team so we can look into this for you.
lXlFatTonylXl
5 months ago
@EA_Pulsar

Has your team verified any of the issues from Pro Clubs
chry311
5 months ago
How so, i have 600+ hours in ea fc 24 and plazed ea fc25 since 20th september... And i didn¨t get mz club membership rewards!!