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69Syrex69's avatar
69Syrex69
Newcomer
4 hours ago

Transfer Market Ban

I have some questions for anyone who can answer me.

I recently got banned from using the transfer market on FC25. I messaged the support team and even had live chats with two EA employees. The first EA Employee told me that the ban was not permanent and that all I had to do was just appeal the ban and I would get access to the transfer market again. The second said to me that they cant give me specific information on the problem but that the ban is not permanent.

Next I decided to message ea support and appeal my ban. The appeal was declined. I then decided to give it another go giving more information on the problem. again declined.

I believe I have been banned as i bought coins from third party websites.

Now im writing here to hopefully get some help. I am still as of today not allowed to use the transfermarket.

Here is what im trying to find out:
Will I be allowed access to the transfer market again during this current fifa?
If so, how/when will i be unbanned and be allowed access to the transfer market again?

How come EA doesn't strike down on all of the extremely popular YouTubers who promote the purchasing of coins. If it weren't for them I would not know about the ability to buy coins from third party websites meaning I wouldn't be banned. I was not aware that this was against the rules but now understand that its not ok. I'm right now just really demotivated to continue playing the game if I cant even buy cheap players that I will need for SBC's or sell players that I pack.

Kind regards

 

2 Replies

  • I have also been transfered banned and I haven't even bought coins or anything. I don't get why I have been banned and i get no responce from EA whatsoever.

    Crazy annoying, there are evolutions I would like to do but i cant buy the players for them. How did you even find a place to chat with them?

    On "my ban history" there is'nt even listed a reason for my ban.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    I understand that you are looking for more information on account sanctions, but unfortunately, we cannot provide much detail on this public forum. We have a specialized team that handles such disputes, and they will be the ones to contact you regarding your specific case.

    Here are the steps you need to follow to reach them using the webform:  Get information about your EA Account lock, ban, or suspension  

    Please note that if your claim has been denied by the Terms of Service team, we are unable to lift the ban on your account and change the decision. 

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