Squad Battles match counted but points not awarded due to critical game bug

This issue is NOT caused by my connection or user error.

A Squad Battles match was fully played and counted (1/16 matches used),
but due to a critical in-game bug, no points were awarded.

During the match:
- All HUD elements disappeared (scoreboard, timer, player indicator)
- Players became invisible
- Camera locked permanently to one goal
- Crowd animation and sound continued
- Match could not progress into extra time

After exiting the match, the game shows a 3–0 win on Professional difficulty,
yet Weekly Points remain at 0.

This is a direct loss of progression caused entirely by the game itself.
The match was consumed, the points were not.

This is unacceptable in a competitive mode with limited matches.
I expect this issue to be acknowledged as a game fault, not dismissed.
Screenshots are attached as proof.