beautypub
2 days agoSeasoned Newcomer
Carry over rewards from fc25 still haven't arrive and ea help system is a mess
Hello,
On the date that everybody have received the rewards from fc25, I've received only the messages, but no rewards.
I've opened 3 cases from that moment in the ea help fc26 sectikn, one says resolved- don't know why, because nothing is resolved and had no interaction with any helper, second one says pkayer unavailable...because I have received a message at 7 AM saying how may we help? Though it's clear from my message how, and the third has received an automatic message with general things to do when you are missing items, replyed back...still no answer or rewards.
How long must it take to have my problem resolved, or what's the next step? (Besides, the obvious one...delete fc26 and never buy anything from EA)
Thank you